I am trying to break a habit. I have a bad habit of saying “thanks”. What I really mean is “Thank You, I really appreciate it” delivered with full eye contact and full engagement. A friend introduced me to a new marketing start-up here in Des Moines called Saturday Manufacturing. I got a real kick out of these guys. They have a ton of experience but they approached their own branding in a very unique way. Take a look at their site to get an idea of what I am talking about.
About 4 days after I visited them, I received the following in the paper mail:
They took the time to write a thank you. That means a lot to me. I have received emails that were just as compelling. Here is one I received the other day that stopped me short.
Tears in the eyes. This is why I love my job.